Data Quality user documentation

Overview

Experian Data Quality for Oracle Retail Order Management System provides real-time address validation to help ensure addresses entering your system are complete and accurate.

Accurate address capture supports delivery performance, customer record quality, and taxation workflows that depend on ZIP+4. The integration is described as turnkey and intended to reduce returned mail and undeliverable shipments.

Product highlights

Real-time address verification and standardization.
U.S. and Canada address verification coverage.
ZIP+4 append support.
Turnkey integration model for Oracle Retail Order Management System.
Built-in support for address validation across key OROMS order and customer flows.
Uses authoritative postal data sources, including USPS and Canada Post.

How it works

Address validation is built directly into Oracle Retail Order Management System for interactive forms and remote address interfaces.

The guide lists support for interactive sections including order entry and maintenance, catalog requests, sold-to customer creation and maintenance, permanent ship-to creation and maintenance, and bill-to creation and maintenance. It also lists remote interfaces including catalog request interface, Order API, and Customer API.

Upon entry of a street address and ZIP code, the integration validates, standardizes, and appends ZIP+4.

Key benefits

Improve capture efficiency by validating addresses at the point of entry.
Reduce rework caused by inaccurate address data.
Decrease returned and undeliverable shipments through real-time validation.
Support cleaner customer records that can help reduce duplicate profiles and split histories.
Improve sales-tax assignment confidence by appending ZIP+4 for taxation workflows.

Integration specifics

The partner guide states that Oracle Retail Order Management System version 16 retailers work with their system integrator and Experian Data Quality to enable the integration. Experian Data Quality issues the license key and the SI team applies the required software changes.